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Privacy

FrancineMira.com Privacy Policy

Last updated: August 16, 2026

1. Information we collect

FrancineMira.com may collect information you choose to provide, including your name, email address, phone number, questions, contact preferences, buying or selling stage, the address and basic details of a property you may sell, educational homebuyer- or seller-readiness responses, relocation-planning information such as origin, destination, timing, current housing, and property preferences, and appointment requests.

2. How we use information

Information is used to respond to questions, follow up on requests, provide educational resources, coordinate appointments, organize buying, selling, or relocation plans, understand where you are in the homeownership process, and improve website content and services. Information submitted through educational or relocation-planning tools does not by itself constitute a loan application, preapproval, or credit approval.

3. Real estate and mortgage are separate professional roles

Francine Mira provides real estate services as a REALTOR® affiliated with RE/MAX Journey and mortgage loan origination services as a Mortgage Loan Originator affiliated with Mathewson Mortgage Capital LLC. Consumers may choose providers independently and are not required to use both services.

4. Mortgage information and Mathewson Mortgage Capital

When you select a mortgage consultation, mortgage application, or another specifically mortgage-related interaction, your information and subsequent mortgage communications may be handled through Mathewson Mortgage Capital LLC, NMLS #2494312, and Francine Mira, NMLS #2603041. Full mortgage applications are completed through Mathewson Mortgage Capital’s secure application portal.

For information about how Mathewson Mortgage Capital handles mortgage-related data, review its Privacy Policy and Legal Disclaimer.

5. Communications

If you provide contact information, Francine Mira may respond to your inquiry using the contact method you provided. On specifically mortgage-related forms, any marketing-communication consent is presented with the form and may include text, call, or email in accordance with Mathewson Mortgage Capital’s published terms. Text-message opt-out instructions are shown on those forms.

6. Ask Francine and educational use of questions

Questions submitted through Ask Francine are stored so Francine can respond. Only if you voluntarily select the relevant option may the substance of your question be used anonymously to create educational content. Your name and contact information will not be published as part of that educational use.

7. Information security

FrancineMira.com uses access controls designed to limit who may read, modify, or delete form records. Although reasonable steps are taken to protect information, no internet-connected system can guarantee absolute security.

8. Third-party services and links

The site may link to third-party services, including Mathewson Mortgage Capital’s mortgage application portal, NMLS Consumer Access, and services used to operate or measure the website. Those services are governed by their own privacy practices.

9. Retention and requests regarding your information

Information may be retained for as long as reasonably necessary to respond, follow up, maintain business records, and satisfy applicable legal or regulatory obligations. You may contact Francine to request corrections or ask questions about information you provided, subject to any applicable record-retention requirements.

10. Contact

Francine Mira

Real Estate: francinemira@remax.net · 704-974-6460

Mortgage: francine@mmcapitalllc.com · 828-429-8368

This policy describes this website’s practices and does not replace privacy notices, disclosures, or documents that may apply to a specific real estate or mortgage transaction.